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Quinte West

Coronavirus Updates

The community situation with COVID-19 is changing rapidly. Effective March 16, 2020, our team has implemented additional steps to protect you and your care team:

  1. Our Physicians and Nurse Practitioners can now assist you without physically seeing you, over telephone. If you are unsure whether you need to come in to the clinic or not, our physician will let you know after speaking to you by telephone. If there is a medical emergency call 911 or go directly to emergency.
  2. If you have any cold symptoms (fever, cough, sneezing) OR have travelled - YES to either one, please do not come into the clinic. You will be turned away immediately. Please call our office first to book a telephone appointment.
  3. Testing for COVID-19 is NOT provided at the Clinics. There are new assessment centres set up at various hospitals. Please call your local Public Health Unit - Haliburton Kawartha Pine Ridge 1-866-888-4577 or Hasting and Prince Edward 1-800-267-2803
  4. New measures are in place to keep the clinic open to service the community. A greater distance has been created between the reception desk and patients. Patients who have been directed to come to the clinic will be given further instruction on arrival.
  5. Due to a higher volume of calls and a greater demand, there will be additional wait time. We will call/reply with all calls and requests.
  6. For those who have registered for Group Programs in March and April, the sessions will be rescheduled. Further information will be provided once the dates and times are available.

For more accurate information on how to protect yourself and your family, please visit the Ministry of Health website: