Where to Get Non-Emergency Care Without a Family Physician
If you don’t have a family physician and your health concern is not an emergency, it can be challenging to know where to find the care you and your loved ones need. There are several options available to you, which are listed below.
Confirming Availability and Making Appointments
Due to the dynamic nature of healthcare services, the availability of services and appointment scheduling can change with little notice. Before visiting any clinic or service provider, please confirm that the service you need is available and learn how to schedule an appointment if one is needed. This proactive approach helps ensure that you receive the care you need without unnecessary delays.
By using these resources, you can find the appropriate care and support you need, even without a family physician. Always remember, in case of an emergency, call 9-1-1 or visit your nearest emergency department immediately.
Health Advice and Navigation
- Call 811 or Visit Health811
Health811
Available 24 hours a day, seven days a week, Health811 provides health advice, helps navigate health services, and offers valuable information.
Walk-In Clinics
- County Gate Pharmacy in Carrying Place
County Gate Pharmacy Clinic
Visit the clinic for non-emergency care.
Community Clinics
- Northumberland Rural Outreach Clinic
Northumberland Outreach
Make an appointment for various health services. - Prince Edward Family Health Team Community Clinic
PEFHT Community Clinic
PEFHT Community Clinics appointments are available Tuesdays in Picton and Thursdays in Wellington.
The phone line will be open for appointments on Mondays from 1pm to 4pm and Tuesdays from 8:30am to 4 pm.
- Good Doctors Belleville
Good Doctors Belleville
Access tele-health visits with a physician, with a nurse available on site.
Virtual Care
- CoverHealth
CoverHealth
Receive virtual healthcare services. - East Region Virtual Care Clinic
Virtual Care Ontario
Access virtual care tailored to Ontario residents. - Telus Health MyCare
Telus Health MyCare
Get medical advice and care virtually. - TiaHealth
TiaHealth
Connect with healthcare professionals online. - RocketDoctor
RocketDoctor
Receive online medical consultations.
Pharmacy Care
Prescribing for common ailments is optional and varies by pharmacy. If you are experiencing symptoms of any common ailment, it is advisable to first contact your local pharmacist to confirm whether they offer prescribing services for these conditions.
By visiting a participating local pharmacy, you can receive prescriptions for 19 common ailments:
- Acid reflux (GERD)
- Acne
- Canker sores
- Cold sores (herpes labialis)
- Dermatitis (atopic, eczema, allergic and contact)
- Diaper rash
- Hay fever (allergic rhinitis)
- Hemorrhoids
- Impetigo
- Insect bites and hives
- Menstrual cramps (dysmenorrhea)
- Nausea and vomiting in pregnancy
- Oral thrush (candidal stomatitis)
- Parasitic worms (pinworms and threadworms)
- Pink eye (conjunctivitis; bacterial, allergic and viral)
- Sprains and strains (musculoskeletal)
- Tick bites (post-exposure prophylaxis to prevent Lyme disease)
- Urinary tract infections (UTIs)
- Yeast infections
Mental Health
- AccessMHA
AccessMHA
Provides free mental health and substance use/addiction support for those in South East Ontario. You will need to enter your address to see if you qualify. - Northumberland Hills Hospital Community Mental Health Services
NHH Community Mental Health
Offers assistance for individuals experiencing mild to severe mental health concerns. Most services are appropriate for those 16+. Some child and youth services available.
Community Supports and Social Services
- 211 Ontario
211 Ontario
Call 2-1-1 or visit the website for information on community supports and social services.
